Ko999 believes gaming should be a source of entertainment, not stress. We are committed to protecting every player's mental and financial wellbeing. This page covers how to enjoy gaming in a safe and healthy way.
Ko999's responsible gaming framework helps players build and maintain healthy gaming habits.
You can set your own daily, weekly, or monthly deposit limits. Limits take effect immediately once set, and any increase requires a 24-hour waiting period — helping you avoid impulsive overspending.
Set your own daily or weekly maximum gaming time. Once the limit is reached, ko999 will automatically log you out. During longer sessions, you will also receive hourly time reminders.
You can temporarily suspend your account at any time for anywhere between 24 hours and 30 days. Login is completely disabled during the break, and no promotional emails will be sent.
If you feel you need a break from gaming, ko999's self-exclusion feature lets you close your account for a period of 6 months to 5 years. Account recovery is not available during this period.
You can view a detailed report of your gaming activity, total deposits, and withdrawals over the past 30, 60, or 90 days at any time. Staying informed is the first step toward responsible gaming.
Ko999 follows a strict age verification process. Parental control software is strongly recommended to keep younger family members away from gaming. Any account found to belong to a minor will be suspended immediately.
Responsible gaming is an approach where gaming remains purely for enjoyment — free from financial strain or emotional distress. At ko999, we believe every player should play within their means and stay in control. Gambling and online gaming can be normal forms of entertainment, but left unchecked, they can have a negative impact on personal and family life.
Online gaming is growing rapidly in Bangladesh, with millions of people spending time on various platforms every day. ko999's responsible gaming policy is built with this reality in mind — to keep every player safe, informed, and happy.
Gaming addiction is a real issue that can affect anyone at any age. With the right information, awareness, and timely action, it can be prevented or effectively managed.
Gaming addiction typically develops gradually. Watch out for the following signs:
| Signs | Description | Level |
|---|---|---|
| Playing Beyond Your Budget | Spending more than you can afford | Caution |
| Chasing losses | Chasing losses by playing repeatedly to win back money | Risky |
| Hiding from Family | Hiding your gaming habits from family or friends | Risky |
| Neglecting sleep or meals | Gaming is disrupting your daily routine | Caution |
| Chasing losses with borrowed money | Borrowing money to fund gaming | Risky |
| Occasional Long Sessions | Gaming for a set amount of time for entertainment | Normal |
Ko999 encourages every player to follow these core principles:
Setting limits at ko999 is simple. Log in to your account, go to the "Responsible Gaming" settings, and choose from the following limits:
Reducing your limit takes effect immediately. To increase a limit, a 24-hour cooling period must pass — this prevents impulsive overspending in the heat of the moment.
When you feel like you need some distance, ko999 gives you the following options:
Your account balance remains safe throughout your self-exclusion period and can be withdrawn once it ends. ko999 will not send you any promotional communications during this time.
Family support is the most powerful tool in overcoming gaming addiction. If someone close to you seems to be spending excessive time or money on gaming:
Ko999 can also restrict an account at the request of a concerned family member or close contact, provided there is sufficient evidence that the account holder is being harmed.
Ko999 strictly prohibits gaming for anyone under 18. Age is verified at registration, and ID may be requested in cases of doubt. If you have children or teenagers at home, please take the following steps:
Ask yourself the questions below. If most of your answers are "Yes", contact our support team right away.
Answer honestly — this is for your eyes only and no one else will see your responses.
Do you often spend more time or money gaming than you originally planned?
After a loss, do you feel the urge to keep playing to win your money back?
Do you feel restless, irritable, or anxious when you stop gaming?
Do you hide your gaming habits from family or friends?
Is gaming affecting your work, studies, or relationships?
Have you ever borrowed money from others to fund your gaming?
Do you find it difficult or impossible to stop gaming even when you want to?
If you answered "Yes" to 3 or more questions, you should seek help. Reach out via ko999 live chat or at [email protected] — we will not judge, we will just help.
Ko999's responsible gaming tools are completely free and available at any time.
Set your own maximum deposit limit on a daily, weekly, or monthly basis.
Takes effect immediatelyDecide in advance how much time you will spend gaming each day or week.
Auto LogoutTake a cooldown break of 24 hours to 30 days, then return automatically.
Active at Scheduled TimesAccount fully closed for 6 months to 5 years — cannot be reopened before the period ends.
Robust ProtectionFind answers to common questions about ko999's responsible gaming policy here.