Legal Document — Please Read Carefully

Ko999 Terms and Conditions

Please read these Terms & Conditions carefully before using the ko999 platform. They constitute a legally binding agreement between you and ko999.

Last Updated: January 2026

Key Points at a Glance

Here is a summary of the most important points from our Terms & Conditions.

Age Restriction & Eligibility

You must be 18 years of age or older to open an account on ko999. Participation by minors is strictly prohibited and is a non-negotiable condition.

Payments & Transactions

All deposits and withdrawals must be processed through designated payment methods. Accurate transaction details are mandatory — providing incorrect information may result in account suspension.

Bonuses & Promotions

Each bonus has its own wagering requirements. Bonus funds cannot be withdrawn directly — they become withdrawable only after the specified conditions are met.

Account Security

Each user may hold only one account. It is the user's responsibility to keep their password and login credentials confidential.

Prohibited Activities

Fraud, use of bots, multiple accounts, and any form of misconduct are strictly prohibited. Violations may result in permanent account closure and forfeiture of all balances.

Responsible Gaming

Ko999 believes in responsible gaming. Players can set their own deposit limits, session time limits, and self-exclusion if needed.


1 General Introduction & Eligibility

By accessing the ko999 platform, registering an account, or using any of our services, you confirm that you have read, understood, and agreed to these Terms & Conditions in full. These Terms form a legally binding agreement between you and ko999.

Ko999 reserves the right to update these Terms & Conditions at any time. Any changes will be published on the website. Continued use of the platform after changes have been made constitutes your acceptance of the updated Terms.

Important: These Terms & Conditions have been written in English for the convenience of players in Bangladesh. In the event of any dispute, the English version shall be considered the definitive version.

2 Eligibility & Age Requirements

The following conditions must be met to register an account and use ko999's services:

  • You must be 18 years of age or older
  • Online gaming must be legally permitted in your country of residence
  • You must register under your own name — opening an account on behalf of someone else is not permitted
  • Each individual may hold only one account
  • Ko999 employees and their immediate family members are not eligible to participate in gaming on this platform
Warning: Providing false information during age verification is a serious violation. If proven, the account will be immediately closed and all deposited funds will be forfeited.

3 Account Registration & Verification

You are required to provide accurate and up-to-date information when registering on ko999. Identity verification (KYC process) may be required after registration.

Verification Steps Required Documents Time Limit
Identity Verification National ID / Passport 48 hours
Address Verification Utility bill / bank statement 72 hours
Payment Verification Proof of Payment Method Ownership 24 hours

Ko999 reserves the right to put withdrawal requests on hold until KYC verification is complete. The verification process is entirely free of charge, and your information will be kept strictly confidential.

4 Account Security & Responsibility

Keeping your ko999 account secure is your own responsibility. Please keep the following in mind:

  • Never share your login credentials with anyone
  • Use a strong password and change it regularly
  • Avoid logging in over public Wi-Fi
  • Enable Two-Factor Authentication (2FA)
  • If you notice any suspicious login activity or transactions, contact support immediately
  • Always log out of your account — especially on shared devices
If you suspect any unauthorised activity on your account, contact our 24/7 support team immediately.

5 Deposit, Withdrawal & Payment Policy

All financial transactions on ko999 are secure and transparent. We support bKash, Nagad, Rocket, and other popular Bangladeshi payment methods.

Transaction Type Minimum Amount Processing Time
Deposit BDT 100 Instant — 5 minutes
Withdrawal BDT 500 1 — 24 hours
Bonus Withdrawal Varies by terms After Verification
  • Withdrawals must be made through the same method used for the deposit (to prevent money laundering)
  • Your account must be fully verified before submitting a withdrawal request
  • Ko999 reserves the right to investigate suspicious transactions and may request additional verification if needed
  • Bank or payment provider fees may apply where applicable

6 Bonus & Promotional Offers

Ko999 regularly offers a variety of bonuses and promotional deals. Each offer comes with its own terms, which must be read before accepting.

  • Bonuses are applicable once only and solely to eligible accounts
  • Bonus funds cannot be withdrawn until the wagering requirement has been met
  • Multiple bonuses may not be used together unless specifically authorised
  • Ko999 reserves the right to modify or cancel any bonus offer
  • Any attempt to abuse bonuses or gain an unfair advantage through fraudulent means will result in bonus cancellation and account suspension
  • Bonuses will be automatically cancelled upon expiry
ko999 reserves the right to exclude any individual from any promotion, particularly if their behaviour is deemed suspicious.

7 Gaming Rules & Fair Play

Every game on ko999 operates in accordance with international RNG (Random Number Generator) standards. Third-party auditors regularly verify the fairness of our games.

  • If a game session is disconnected due to a connection issue, ko999 will determine the outcome based on server logs.
  • Ko999 reserves the right to void any abnormal winnings resulting from a technical error
  • In Live Casino games, the dealer's decision is final
  • Any disputes regarding game results must be reported to support within 24 hours

Ko999 reserves the right to modify any game, limit, or payout structure without prior notice. However, no changes will apply to bets or rounds already in progress.

8 Prohibited Activities

The following activities are strictly prohibited on ko999. Any violation will result in permanent account closure and forfeiture of all balances:

  • Creating multiple accounts or managing an account on behalf of someone else
  • Using automated software, bots, or scripts
  • Attempting to hack or manipulate the game or bonus system
  • Using the platform for money laundering or illegal financial transactions
  • Threatening, harassing, or defrauding other players
  • Registering with a false identity or providing misleading information
  • Abusing chargebacks or payment disputes
ko999 monitors suspicious activity and reserves the right to report it to the relevant authorities if necessary.

9 Responsible Gaming

Ko999 believes gaming should be a source of entertainment, not addiction. We encourage all our players to game responsibly.

  • Deposit Limit: Set your own daily, weekly, or monthly limits
  • Session Time Limit: Set a time limit for each gaming session
  • Cooling-off period: Temporarily suspend your account for anywhere between 24 hours and 6 months
  • Self-Exclusion: Option to permanently or indefinitely close your account
  • Reality Check: On-screen reminders showing gaming time after a set period

For more details on responsible gaming, visit our Responsible Gaming Page here.

10 Privacy & Data Protection

Ko999 takes your personal data seriously. For full details on how we collect, use, and protect your information, please refer to our Privacy Policyas stated in -.

  • Your information is never sold to third parties
  • All data is secured with SSL encryption
  • Information may be shared with authorities when required by applicable legal obligations
  • You may request to view or delete your data at any time

11 Account Closure & Termination

Ko999 reserves the right to suspend or permanently close accounts under the following circumstances:

  • If any provision of these Terms & Conditions is violated
  • Registering with false or incomplete information
  • If fraudulent or suspicious activity is detected
  • If KYC verification fails or the required documents are not submitted
  • By order of a court or regulatory authority

You may close your account at any time. Any valid balance remaining in your account (excluding bonuses) will be refunded, provided all KYC verification has been completed.

12 Limitation of Liability

Ko999 is committed to delivering the highest quality of service. However, ko999's liability is limited in the following areas:

  • Loss of a game session due to internet disconnection
  • Delays or errors caused by third-party payment providers
  • If your account security is compromised due to your own negligence
  • Service interruptions due to unexpected technical issues or scheduled server maintenance
ko999 never encourages you to bet beyond your means. Play responsibly and only wager what you can afford to lose without affecting your daily life.

13 Dispute Resolution

If a dispute arises between you and ko999, we will first attempt to resolve it through friendly discussion. The steps for dispute resolution are:

  • Contact our customer support team first — most issues are resolved within 24 hours
  • If the issue remains unresolved, it will be escalated to our Senior Management Team
  • If the matter remains unresolved, a complaint may be escalated to the licensing authority
  • Unresolved cases will ultimately be settled through international arbitration

Any dispute must be raised within 30 days of the incident date. Claims submitted after this period may not be accepted.

14 Applicable Law & Jurisdiction

These Terms & Conditions are governed by international gaming law and the regulations of ko999's licensing authority. In the event of any legal dispute, the jurisdiction of the licensing authority shall apply.

Ko999 only operates in jurisdictions where online gaming is legally permitted. It is your responsibility to ensure that online gaming is lawful in your own region.


Got the terms down? Start playing now!

Register under ko999's Terms & Conditions and start gaming with a welcome bonus on Bangladesh's top online gaming platform.


Terms & Conditions FAQ

Find answers to common questions about ko999's Terms & Conditions here.

Yes, ko999 may update its terms and conditions at any time. Any changes will be published as a new version on the website, and the "Last Updated" date will reflect those changes. For significant updates, a notification may be sent to your registered email address.

No, each person may only hold one account. Creating multiple accounts is strictly prohibited. If detected, all accounts will be closed and all balances and bonuses will be forfeited.

The wagering requirement means you must place bets totalling a set multiple of the bonus amount before making a withdrawal. For example, a 30x wagering requirement on a BDT 100 bonus means you need to wager BDT 3,000 in total. Terms vary for each bonus, so read the conditions carefully before claiming.

Yes, KYC verification is mandatory before making a withdrawal. This is required to protect your security and financial transactions. Verification is typically completed by uploading a photo of your national ID or passport.

If you close your account yourself, any valid balance (excluding unused bonuses) will be refunded. However, if ko999 closes your account due to a breach of these Terms, your balance may not be returned.

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